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Returns & Exchanges

Every in-stock pair is backed by our 60-day money-back guarantee!

  • How do exchanges work for US customers?
  • How do international exchanges work?
  • How do returns work?
  • How do I cancel an order?
  • Can I exchange my TheraSpecs for a prescription pair?
  • Can I exchange my TheraSpecs for a pair of readers?
  • If I got the multi-pair discount, can I return one pair and keep the other?

Categories

  • How TheraSpecs Work
  • Placing An Order
  • Post-Order Support
  • Frame Adjustment Instructions
  • Returns & Exchanges
  • Prescriptions & Custom Orders
  • Send In Your Own Frames (SIYOF)
  • Shipping (US & International)
  • Insurance & Discounts
  • Bulk Orders & Marketing
  • Privacy & Tech Support
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