Why hasn't my package shipped yet?

We make your non-custom TheraSpecs in-house just for you! Our typical production timeframe is 1-3 business days, but may vary depending on order volume. You can see our current production timeframe on our shipping page.

Note: If you chose Priority, Express, or DHL as your shipping method, we will expedite the production of your non-custom order.

If you ordered a custom item (e.g. readers, Rx lenses, your own frame, or ANSI safety lenses), then it will take about three weeks to make your order in our optical lab. Because of the time it takes to carefully craft these lenses, we are not able to rush custom orders.

As soon as your order is finished, we'll pass them through a final quality inspection and mail them with the shipping method you chose at checkout.