Why hasn't my package shipped yet?
Our team is based in Phoenix, AZ, and in-stock orders placed before 2:00pm ship the same day.
If you order an in-stock pair on Friday after 2:00pm OR anytime over the weekend, then we'll ship your TheraSpecs on the next business day.
If you ordered a custom item (e.g. readers, Rx pairs, SIYOF, or extra-tints), then it'll will take about three weeks to finish in our optical lab. As soon as they're done, we'll pass them through a final visual inspection and mail them with USPS Priority Mail Express!